Email
contact@123gameslux.com
Reply time
1 to 2 working days
Stop
STOP to 67825
Playing
Do I need to download anything?
No. Every title runs in the browser. There is no app, no APK and nothing to update.
A game will not start, what now?
Refresh the tab first. If it still will not load, try another browser, and if that fails email support with the title and the device you are on.
Can I play without a connection?
No. The games are streamed to the browser, so you need to be online.
Are the games in German or French?
The catalogue interface is offered in eight languages. Individual game titles stay in English, as their developers published them.
Billing
How much is it?
€9.00 per week through your Luxembourg mobile operator, plus your own plan’s SMS and data rates. The pricing page breaks that down.
When am I charged?
Weekly, from the day you confirm the subscription by SMS.
I see a charge I do not recognise
Email support with the date and amount and we will trace it.
Stopping
How do I stop the subscription?
Send STOP to 67825 by SMS. You can also email support from the number on the subscription.
Do I lose access straight away?
No. Access runs to the end of the week you have already paid for.
Will it start again by itself?
No. Once stopped, nothing renews unless you subscribe again yourself.
Privacy and cookies
What data do you hold?
The mobile number the subscription runs on, and ordinary technical data from visiting this site. The full account is in the privacy policy.
How do I change my cookie choices?
Through the consent banner, which you can reopen at any time. The cookie policy explains each category.
Not covered here? Email contact@123gameslux.com or call +352 27 86 06 22, and include the mobile number on the subscription so we can find it.